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Media Buying | Henry Isaacs Marketing | New York

Six Reasons Why You Need Media Buying

One of our biggest media buying advantages that we bring clients is our media-side expertise. We’ve been on the “selling ads” side for a long time and we know the Jewish media landscape, structure, pricing and flexibility extremely well.

 

You may still think, however, why can’t I negotiate, place and track my advertising myself? Well, the primary answer is this: it’s free. Totally free.  Media buyers make money on commission. So if you can get an experienced marketing agent on your team for free, do you need any more reason than that? Well, we’ll give you six more + a case study.

Case Study: 40% Savings on Media

Here’s a media buying case study that illustrates the benefits of saving money on media. We saved a client nearly 40% on their media by eliminating redundant spending and narrowing in on stronger local audiences. But we weren’t done there. That extra savings was reinvested in in-store signage, email marketing, social contest and product design – which is all marketing, by the way – and resulted in a direct, measurable increase in sales. When working with a marketing agency, the value of a media buyer doesn’t merely translate into saving on media; the marketing ripple effect and cost-savings helps your entire overall business in the long run!

Now that we’re done tooting our horn a bit, here’s five more reasons why you need a media buyer.

 

We translate terms like “largest”, “biggest” and “fastest-growing”.

Ever heard terms such as “fastest-growing”, “biggest in town”, “strongest readership”, “added value” and “thousands of visitors online”? I call those terms QueV, because the’yre Questionably Upbeat Extremely Vague media terms (sounds like queasy, right?). How does one measure a “fast-growing” magazine? By their ad pages, by their readership, by their staff, by their presence? Vague, right? Well, it helps them sell ad space. Our job is to decipher those QueV terms by putting hard data behind it to back up – or refute – their product claims. One Jewish media outlet I know of sold a digital ad package to a Fortune 500 client with a promise of 1 million online impressions by years end. The Fortune 500 client’s ads missed those benchmarks badly because the Jewish media outlet’s site wasn’t nearly trafficked as much as they claimed. Needless to say, the client thought twice about buying again. Avoid getting sold by QueV terms and let a media buyer sort it out for you.

 

We are the Ad Sales Gatekeeper.

The first calls – and sometimes the only calls – you’ll get from your first couple ads will be from ad salespeople. You may have thought you were smart about your advertising but their sales call will make you question your entire strategy. Five minutes later, you’ve committed to an extra $3,000 ad buy and a winner of a “fantastic deal”. With a media buyer in place, you won’t doubt yourself or place ads frivolously because you’ll have an expert on board from the start. Media buyers will take those sales calls, research their media kits, and advise you if the media is a good investment or not. Chances are, if you started with a media buyer, that cold-calling media outlet would have been on the roster. We’ll ensure you don’t second guess yourself. You get the business calls, we’ll take the cold-calling ones.

 

We’re media agnostic. 

We never fall in love with one media outlet. A lot of your advertising will be spent on publications and websites that you simply read, visit and frequent all the time. You love that magazine so you’re going to spend money with it and, hopefully, it will show you equally how much it loves you! A lot of money will be spent on that love and you may see some returns… or you may see your love unrequited. We don’t fall in love with media outlets; each one serves a purpose and it may or may not be suitable for your brand. One of our clients loved reading a certain newspaper cover to cover and believed their customers loved them equally for their big ad in said paper every week. The resulting sales, however, didn’t show them the love nor the money. We were called in to help “save the marriage” or ensure an “amicable breakup”. We broke them up, restructured their ad buys and our client came out on top. Don’t worry, we sent a fruit basket.

 

We know more than just pricing.

Remember that time you negotiated a great price on your ad but you got put on page 95 because you weren’t “spending enough”? I dealt with a client who had some stiff requirements about their ads – they needed right hand page, far forward, only ad on the page and not across from a competitor. At least they backed it up with dollars. There’s more to media buying than just price… but everything is negotiable. Prices on the rate card are never what they seem but there is more to it than just prices. Companies like yours only lose out on the best pricing,  value and placements because you may be 1) unaware of your options 2) you need to place the ad ASAP, losing all leverage 3) you aren’t as consistent an advertiser as you should be or 3) simply didn’t do your homework. As media buyers, we dedicate the time and strength focusing on the tangibles like price, and the intangibles, like value and placement. We know how to play one media outlet off another to yield the best rates  overall. We know deadlines. We know remnant space. We know page placement. Bottom line, having been on the media sales side for so long, we know everything that goes into buying great advertising and it’s not only about price.

 

We’re the Walmarts of Ad Buying.

You may call a magazine and get an average price with little wiggle room. When a media buyer calls a media company on your behalf, we represent more than just one company. We represent a portfolio of advertising clients so our purchasing power is better. It’s in the sales reps best interest to give media buyers unique pricing because we can bring in more clients for him. Just like Walmart outprices everyone in the retail industry with their huge buying power, media buyers have client rosters that yield better rates for every client.

 

We make you look smart. 

Discovering ways to reduce spending without impacting your bottom line is one of the smartest things you can ever do. If you went to your boss or your board and proclaimed that you’ve found a way to cut your advertising costs by a third, you would look pretty smart in their eyes. If we helped you discover a way to reduce your spending without sacrificing advertising, you’d feel like the smartest CEO in town. You instantly seem smarter when you bring in the experts to help you plan, budget, and strategize your ad spending. By adding a media buying team to your business, your media reps will now look at you and say “Ok, this company is getting smarter about their advertising. We can’t play games.” Before, according to them, you weren’t as strategic as before; now, you’re smarter about it. So why wait for a business downturn to get smart about advertising? By adding a media buying team to your roster, you’ll be better prepared for a downturn, your advertising costs will already have been reduced and the funds you’ve saved can now be used to grab market share hand over fist.  That’s pretty smart.

 

Myth: Because they get commission, Media Buyers are disincentivized to get clients low rates. 

Ok, I see your point. Yes, if you’re dealing with a dedicated media buyer, who ONLY places ads on your behalf and his ONLY service to you is an ad price negotiator and ONLY makes money on commissions, then you should question the value his services bring to the table. But take a marketing agency like Henry Isaacs Marketing (horn tooting alert!); media buying is only ONE of many marketing strategy & advertising  services we provide. A smart business needs creative design, integrated marketing strategy, cost-effective advertising and strong branding so our incentive is not simply ad commissions; our goal is to be your dedicated marketing strategist. Remember that case study from above? Our client saved money and we made money on the extra design & marketing work. We partner with you on all your marketing, not simply advertising, so our incentives are entirely aligned.

Media buying is the smartest way to start any advertising planning. It’s free, it’s strategic, it’s negotiable and it helps free up cash to use in many more exciting ways.

Isaac Hyman, Founder  |  Henry Isaacs Marketing  |  646.833.8604  |  info@henryisaacs.net

 

Photoshop Law | Henry Isaacs Marketing | New York

What To Learn From The Israel Photoshop Law

When advertising negatively affects the viewers perception of your brand or your target market, it’s time to reconsider the  messaging. The fashion industry has come under intense criticism for blurring the lines between actual beauty and Photoshopped beauty. On the flip side, fashion conglomerates invoke free speech as their right to display models however they’d like. In Israel, there’s no more discussion – with the Israel Photoshop Law, Israel has clamped down on certain Photoshop usages in media and advertising (such as airbrushing & editing) as well as banned underweight models as determined by the international Body Mass Index. Plus, all Photoshop’d ads must indicate the usage on all ads.

With the rise of multiple eating disorders among women in the U.S. and worldwide, the Israel Photoshop Law is aiming to disrupt the image that thin – well, ultra thin – is the definition of beauty. It’s a formidable task – the global fashion/apparel industry is a $1.7 trillion industry where thin sells. Although free speech and image advertising can debate out their sides for years, what can we, as advertisers and agencies, learn about advertising from this debate and the Israel Photoshop Law?


 

Advertising needs emotions.

Advertising is not merely about educating customers or promoting sales. It’s meant to create emotions. The emotional component of advertising is a major reason why Photoshop and skinny models have been blamed for eliciting an emotion of insecurity among females. As an advertiser, you need to determine what emotion your brand is inspiring. if you’re selling yogurt, your ads & colors need to inspire happiness, cheerfulness and bliss. If you’re selling an alarm system, you could be selling a feeling of safety and comfort or an emotion of fear and uncertainty: a happy family that feels secure in their home or a family who’s worried about their recently robbed home. If your advertising strategy is to attack a competitor, you need to know that your attack may inspire an emotional reaction of confusion and anger that may backfire – your customers could feel angry that you’re attacking someone. Know what emotions you’re creating from your advertising before you let it go live.

 

Identify what your product is associated with.

Beauty does sell. That’s not debated. But the image of beauty as being a skinny woman hawking a Burberry perfume may not be attainable physically for most women. Which is why it is a perfect opportunity for fashion houses to say “if you can’t be beautiful like this model, you can always buy the perfume of this model & come close!” The pitch by the fashion industry is brilliantly simple – if you can’t be it, then buy it! Wear the clothes! Buy the bag! You’ll be as close to beautiful as possible with this piece of fashion. The fashion industry has positioned their products to be a vital part of what beauty is. The question for you as an advertiser is this: what are your products associated with? If you have a restaurant with an old logo or outdated seats, you may be associated with mediocrity. If your electronics packaging isn’t unique or trendy, your products may be associated with cheap quality.

 

Real people need real sales pitches

If you haven’t caught Dove’s “Evolution” video, check it out. It shows how a normal person transforms into a Photoshopped beacon of beauty. Once your eyes are opened to the airbrushed realities of the fashion industry, it may make you rethink if what they’re pitching you is real. Will you really get more attractive with this cologne? Will you truly become an elite figure in your town because of your bag? The fashion industry sells you on the fantasy of being more beautiful & important but not on the reality of the product you’re buying (it’s not a bad thing; it’s just how they operate. Knowledge is power!).  If Gucci bags sold merely on reality, we’d all buy our bags at Walmart because, well, a $100 bag can carry just as much as a $2000 Gucci bag. That’s the reality.

One of the best marketing tools in your toolbox is client testimonials: real people giving real feedback about your business. It’s real, it’s relatable, it’s approachable. You may even run into that person on the street. As a business, you need to promote real people & real experiences to sell. Even if you’re a college pitching students to achieve their dreams with an MBA, you’ll still use graduates as the face of your ads. Your ads need to reflect your reality not what you’d like to be known for. If customers are seeing your ads as a real indicator of what your store looks like and is about, you’ll have a more successful ad campaign.


Isaac Hyman, Founder  |  Henry Isaacs Marketing  |  646.833.8604  |  info@henryisaacs.net

Marketing Fails | Henry Isaacs Marketing | New York

Four Marketing #Fails You’re Probably Making Right Now

Running a small business or non-profit is a tough these days. The dismal economy created a lack of willingness to spend or donate. Etsy & eBay are creating online “local shops” that replace brick & mortar stores. Mobile apps are creating an easy way to shop at big box retailers over local retailers. Kickstarter & Causes are taking dollars away from local non-profits. Even Google & Amazon are testing same-day delivery of merchandise & fresh food. How do these businesses create such innovative services that attract thousands of interested customers?

It’s all marketing. Creating the perception that their services are better, cheaper & more convenient. The good news is you can do the same thing. If you haven’t re- examined your marketing, you get a big marketing #FAIL, hashtag and all. Chin up, there’s room to improve. Here’s four marketing fails to notice and improve on:

Paying for Art, Not Ads

You may have a graphic designer creating Louvre-worthy ads with the latest fonts & images but if they’re shrugging their shoulders when you ask them “what market, which outlet & how often should I place this ad?” you just wasted money. Create without strategy is simply art. Creative design with strategy & market research is marketing.

Since you’re probably not in the art collecting business, focus on finding a marketing consultant that will research your industry, analyze the SWOT out of you, and creative a marketing strategy that is cohesive, effective and measurable. Whether it’s storefront design, a brand revamp, smarter social media, or ecommerce, marketing experts will design successful strategies. Graphic designers just design graphics.

Not Measuring Response

Oh, look, your ad came out nicely. Yes, it did, thanks, you say. Did it work? Um, well. Ok, stop, that’s a big #fail.  If you’re advertising without measuring ROI, you’re just gambling. This isn’t AC; this is your business. Every ad you place should have a value proposition, consistency, an internal expectation of ROI, and a method for measuring response.

Don’t sit back and expect ads with a “great deal!” to drive traffic. Every dollar you spend on marketing should come back to you with at least a story about what worked or what didn’t work. Consistency is the key to response and ROI measurement. Follow the advice of Glengarry Glen Ross – A.I.D.A (Attention, Interest, Decision, Action). It will take a consistent, reinforced marketing effort for customers to take action. Just like stocks, marketing is an stable investment, not a one-time gamble.

Impersonal vs. Personal Marketing

Magazines, newspapers, paid email lists & websites are all “media middlemen” that let you reach their audience. Key word: their audience. It’s a good option for reaching potential customers impersonally, but is not a substitute for reaching current customers personally. Key words here: impersonal and personal.

Refocus on personal marketing. Best way? Social media. A business page creates conversation, buzz and feedback around you. And build your email list. Sending a weekly email will keep customers noticing you. Don’t just talk about sales when you communicate. Poll people. Chat with them about anything. Share highs and lows with them. Bring your in-store personal experience to them when they’re not actually in your store. Personal marketing should be primary, not secondary.

Fear of Changing The Game

Remember when Apple personalized mobile phones with the App Store? Or how about when Netflix started steaming movies online to the chagrin of Blockbuster? Saw the stories about how a Silicon Valley mobile app called Uber took over the NYC taxi business? Google it.

These brands all changed the way business is done, setting new standards & creating new opportunities. They changed the game entirely. Fast fact: everyone wins when change is created; the customer gets more for less and the business becomes the hero to the customer.

Don’t wait for your sales to go red before scratching your head. ABC. Always Be Changing. If you don’t create change, a competitor will. Run a SWOT analysis every quarter to determine where you stand against competition. Can’t change? Then freshen up your look. Customers will always be attracted to freshness. You never lose looking fresh. The end goal, though, is to match a your fresh image with new offerings as a result of change.


We’ve all been caught off guard before when it came to missing opportunities or failing to see change coming. Refocus your efforts on creating new opportunities, changing the game & communicating your unique value in smarter ways. That’s the start of a marketing #success.


Isaac Hyman, Founder  |  Henry Isaacs Marketing  |  646.833.8604  |  info@henryisaacs.net

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